EXPERIENCE WORLD CLASS

Join SAACI for an inspirational evening as we explore new paradigms in Customer Service.

Shaun van Eck has captured the latest research and knowledge on inspiring service that delights customers and has aligned this with the powerful success habits of Nelson Mandela. The result is an authentic South African approach for Owners and Managers to build an environment that leads staff to give consistent superior customer service. It is a session packed with practical methods that you can implement for immediate results.

Shaun will also share some great business-enhancing ideas from his book new The Tourism Coach.

GUEST SPEAKER: Shaun van Eck

RSVP:             Wendy Knott-Craig    ec.za@saaci.co.za,  by Wednesday 4 November 2015

COST:              Complimentary

The presentation will be followed by refreshments and networking

We will be selling raffle tickets for R20 – stand a chance to win a R500-00 voucher from The Sun Boardwalk towards dinner at the Kipling's Basserie restaurant.

We look forward to seeing you there