Contact the dti
For general queries, please contact the dti Customer Contact Centre
Working Hours: Monday – Friday, from 08h00 until 17h00
National callers: 0861 843 384
International callers: +27 (12) 394 9500
Overview of Department of Trade and Industry (the dti)
The Department of Trade and Industry's vision is of a South Africa that has a vibrant economy, characterised by growth, employment and equity, built on the full potential of all citizens. To achieve this, the dti has become an outwardly-focused, customer-centric organization.
the dti´s strategic objectives are to:
These five strategic objectives will be achieved through the collective efforts of the dti´s internal divisions and its Council of Trade and Industry Institutions (COTII), which are linked through a value chain to generate public value for the country´s economic citizens and deliver high-quality products and services to the dti´s varied clients and stakeholders. These products and services include policies, legislation and regulations, financial support and investment incentives, information and advisory support, as well as value-added partnerships.
the dti also aims to achieve its objectives through the pursuit of a more targeted investment strategy; improved competitiveness of the economy; broadened economic participation of previously disadvantaged individuals (PDIs) into the mainstream economy; and policy coherence.
Department of Trade and Industry's website (www.thedti.gov.za)
Business tourism has been identified by the Department of Trade and Industry (the dti) as one of three niche tourism segments identified to date. Grant Thornton and Prodigy Business Services were commissioned by the Industrial Development Corporation (IDC) through the Fund for Research into Industrial Development, Growth and Equity (“FRIDGE”), to undertake research into the business tourism industry in South Africa with the ultimate goal of developing a set of recommended interventions to overcome barriers to the industry and thus result in the growth of the industry. The aim of the study was not to develop the growth strategy for business tourism, but rather to undertake detailed research into the trends, challenges, size and potential of the business tourism market in order to support the development of a growth strategy.